Frequently Asked Questions
Q: Questions about where to find courses or resources?
Q: Are you having trouble retrieving your password or remembering your username?
Q: Did you receive a message stating your account is inactive or your membership has expired?
Q: Have you moved to a different organization or military installation?
Q: Do I need to create a new OLC account?
Contact KIT at firstname.lastname@example.org or call us at 858.225.5693 or 858.225.5689 and we can help!
If you have problems viewing a course, please follow these recommendations:
- If using a tablet or smartphone, we recommend downloading a free app called Dolphin or Dolphin Web Browser for iPad. This browser works well with the OLC when using these devices.
- If the course cannot open in new window, turn off popup blockers to avoid the issue.
- If you are having trouble accessing courses or if a course or quiz appears distorted on your PC, clear your browsing history, delete cookies, and refresh your page before logging back on.
- If you are still experiencing trouble, please contact KIT at email@example.com or call us at 858.225.5693 or 858.225.5689.